Resources
Internet safety contacts
Emergency
When a child is in immediate danger of abuse
Website: www.crimestoppers.com.au
Tel: 000, or Crimestoppers on 1800 005 555
Law Enforcement
Report suspected cases of child abuse or contact with paedophiles
Online Child Sex Exploitation Team (OCSET), a unit of the Australian Federal Police
Website: www.afp.gov.au
Tel: (02) 6275 7528
Email: National-OCSET-OMC@afp.gov.au
Report online criminal activity (e-crime)
Australian High Tech Crime Centre (AHTCC), a unit of the Australian Federal Police
Website: www.afp.gov.au or www.ahtcc.gov.au
Tel: (02) 6256 7777
Report any crime involving children online or online services
Australian Federal Police (AFP)
Website: www.afp.gov.au or www.ahtcc.gov.au
Tel: (02) 6256 7777
Government
Report inappropriate or illegal online content, or problems with a telecommunications service
or provider
Australian Communications and Media Authority (ACMA)
Website: www.acma.gov.au
Tel: 1800 226 667
For help and advice about online privacy issues
Office of the Federal Privacy Commissioner Australia
Visit: www.privacy.gov.au
Phone 1300 363 992
Complain about inappropriate content in computer games, video and DVD programs
Office of Film and Literature Classification (OFLC)
Website: www.oflc.gov.au
Tel: (02) 9289 7100
Consumer complaints about online business practices
Australian Competition and Consumer Commission (ACCC)
Website: www.accc.gov.au
Tel: 1300 302 502
Complain about internet service providers
Telecommunications Industry Ombudsman (TIO)
Website: www.tio.com.au
Tel: 1800 062 058
Report cases of racial hatred or sex discrimination
Human Rights Equal Opportunities Commission (HREOC)
Website: www.humanrights.gov.au
Tel: 1300 656 419
Report cases of online financial scams or fraud involving Australian companies
Australian Securities and Investments Commission (ASIC)
Website: www.asic.gov.au
Tel: (03) 5177 3988
Industry
Technical information on internet security, viruses, firewalls and internet service providers
Internet Industry Association (IIA) Security Portal
Website: www.iia.net.au
Tel: (02) 6232 6900
Complain about 190 telephone information services in Australia
Telephone Information Services Standards Council (TISSC)
Website: www.190complaints.com.au
Tel: 1300 139 955
Community
For information about psychological issues such as internet addiction disorder
Australian Psychological Society (APS)
Website: www.psychology.org.au
Tel: 1800 333 497
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