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Australian Government Coat of Arms - NetAlert program Australian Government Net Alert

Protecting Australian Families Online

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Internet content filters

Availability of internet content filters

The free availability of internet content filters from this website under the National Filter Scheme ended on 31 December 2008.

If you obtained an internet content filter under the National Filter Scheme and would like help or technical assistance with this filter product, please contact us using the enquiries and feedback form or call us on 1800 880 176. (8am - 10pm in your local time zone, for callers in Australia only. Free call for landline calls, usual charges apply to mobiles and payphones.)

Free technical support for filters previously obtained from this website is available until 30 June 2010.

Internet Industry Association Family Friendly Filters Program

If you would like to obtain an internet content filter, it is important to see what is available and choose one that meets your family's needs. The Australian Internet Industry Association (IIA) maintains a list of Family Friendly internet content filters (www.iia.net.au). To qualify for IIA Family Friendly status, a filter must block internet content that has been found to be prohibited by the Australian Communications and Media Authority (ACMA), be easy to install and use and include technical support.

For more information about the Internet Industry Association (IIA) Family Friendly Filters program and a list of accredited filters, please refer to the Guide for Internet Users, available on the IIA website (www.iia.net.au).

Internet Industry Association Family Friendly ISP Program

iia - family friendly filter

You may also be able to obtain an internet content filter through your internet service provider (ISP). Australian ISPs bearing the Ladybird Seal have committed to comply with the IIA Codes of Practice. Under the Codes, ISPs are required to provide users with the option of obtaining an IIA Family Friendly internet content filter, either for free or on a cost-recovery basis.

Further information about the IIA Family Friendly ISPs program can be found on the IIA website (www.iia.net.au).

For general information about internet content filters, please see frequently asked questions (FAQs).

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