Print versionChoices for public libraries
Libraries are encouraged to download or order an internet content filter through the NetAlert – Protecting Australian Families Online program. The filters can be tailored to suit the needs of the library.
Free internet content filters in public libraries
Installing an internet content filter reduces the risk of users, particularly children, of coming into contact with illegal or prohibited content online.
- What can an internet content filter do for the library?
- What internet content filters are available?
- How to select an internet content filter?
- Will the filter work in a networked library environment?
- Where can I give feedback on the filter?
- Where do I go for technical help or support?
- Internet safety tips for librarians
What can an internet content filter do for the library?
All the internet content filters under the NetAlert - Protecting Australian Families Online program will filter illegal websites contained on the Australian Communications and Media Authority (ACMA) list of prohibited sites (www.acma.gov.au).
All products can also filter offensive internet content using tools such as keyword searches. Other functions vary between the free filters available under the program, including features such as time monitoring and blocking access to chat rooms.
Filters can easily be tailored to suit the needs of library users, particularly children.
The internet content filters are automatically updated to include the latest software improvements and additions to the list of illegal and prohibited websites.
Please note the internet content filters do not provide internet security for the library’s computer system. Internet content filters will not check for computer viruses or provide a firewall.
What internet content filters are available?
There are a number of internet content filters available for download or order on CD-ROM through the NetAlert - Protecting Australian Families Online program.
The Australian Government does not endorse any particular internet content filter.
Adjusting the settings, type of content 'allowed' or 'not allowed' for access or viewing, and how the content is blocked, will vary from filter to filter.
How to select an internet content filter?
Information is available to help compare the internet content filters. This information will assist in selecting a suitable filter.
Libraries can download or order an internet content filter. If more than three internet content filters are required for the library, please order the filters on CD-ROM through our Contact Centre by calling 1800 880 176. (8am - 10pm in your local time zone, for callers in Australia only. Free call for landline calls, usual charges apply to mobiles and payphones.)
Will the filter work in a networked library environment?
Internet content filters are expected to operate effectively in most networked environments.
Information about using the filters in a networked library environment and free ongoing technical support, including telephone support from the filter supplier, is available.
For more information call the Contact Centre on 1800 880 176. (8am - 10pm in your local time zone, for callers in Australia only. Free call for landline calls, usual charges apply to mobiles and payphones.)
Important: Please ensure the filter supplier knows the filter is for use in a networked library environment so that they can refer you to a specialist technician, if required.
Where can I give feedback on the filter?
We welcome feedback on the library’s experience with filters. Please call the Contact Centre on 1800 880 176 or email us using our enquiries and feedback form.
Where do I go for technical help or support?
Public libraries or their relevant IT area can access instructions for installing the selected internet content filter. These instructions will be provided by the internet content filter supplier.
Free ongoing technical support, including telephone support from the chosen filter supplier, is also available.
If you need help, please call the Contact Centre on 1800 880 176. (8am - 10pm in your local time zone, for callers in Australia only. Free call for landline calls, usual charges apply to mobiles and payphones.)
Internet safety tips for librarians
There are a number of internet safety tips for librarians that may be of assistance in creating a safe internet environment in libraries.
NetAlert also provides practical internet safety advice about protecting children online, including internet safety guides, internet safety links and internet safety downloads.