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Protecting Australian Families Online

FAQs

The following questions may help you with CyberNetrix.

Getting Started

Q1: What is CyberNetrix?

Q2: Who is CyberNetrix for?

Using the Student Interactive

Q3: What does it mean when you need to choose a character and customise the bedroom?

Q4: Is there a particular order in which I should undertake CyberNetrix?

Q5: What does the back button do?

Feedback and Questions

Q6: Where can I provide feedback?

Q7: Where should I go if I would like to find further information on an Internet safety topic?

Technical Help

Q8: How do I ensure the best user experience when using CyberNetrix?

 

 Q1: What is CyberNetrix?

A1: CyberNetrix is an Internet safety education program for secondary school aged
students. It forms part of the NetAlert CyberSafe Schools program.

Materials have been provided to all schools in Australia with secondary school aged
students. These materials are also available from the CyberSafe Schools web site.

CyberNetrix can be run online at CyberNetrix (www.cybernetrix.com.au)

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 Q2: Who is CyberNetrix for?

A2: CyberNetrix has been designed for secondary school aged students; however, support materials have been developed for teachers to use to help educate students about Internet safety. Parents and carers are also encouraged to use CyberNetrix at home on the Internet.

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 Q3: What does it mean when you need to choose a character and customise the bedroom?

A3: When you view CyberNetrix online or load the CD-ROM and click on the option for Student CyberNetrix, you will be required to choose a character and customise your bedroom to begin the interactive. This initial requirement will allow you to personalise CyberNetrix and create your own individual experience.

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 Q4: Is there a particular order in which I should undertake CyberNetrix?

A4: Once you have chosen your character and customised your bedroom you can choose
to undertake any of the learning activities in any order by clicking on any of the hotspots within the bedroom.

The information and activities in CyberNetrix are stand-alone and not dependent on each other. Each hotspot showcases important Internet safety themes.

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 Q5. What does the Back Button do?

A5: When you click on the Back Button or hand icon at the bottom of the screen, you will be taken back to the previous page you were on.

However if you are in the Chat Room, Mobile Phone or Quizzes the back button will exit you right out of the scenario you are in and take you back to your bedroom. To go back and complete the Chat Room, Mobile Phone or Quizzes you will need to re-enter them from the bedroom and start again.

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 Q6: Where can I provide feedback?

A6: NetAlert is very interested in any feedback that you might have about CyberNetrix or NetAlert CyberSafe Schools - whether it’s about the web site, the resource that you are using, or something you would like to see.

You can direct all feedback to NetAlert using the feeback form found in the ‘Help’ box on this page.

 

 Q7: Where should I go if I would like to find further information on an Internet safety topic?

  • A7: Visit the NetAlert Advice Centre
    The Advice Centre provides a large range of free Internet safety resources, from fact sheets,  eNewsletters, website links, articles and guides.

  • Phone us toll free on 1800 880 176

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 Q8. How do I ensure the best user experience when using CyberNetrix?

A8. Ensure you have the following set up with your computer:

  • Your speakers are turned on.
  • Pop-up blockers are turned off.  Internet Explorer has this setting turned on automatically.

To change Pop-up Blocker settings:

  • Open Internet Explorer.
  • On the Tools menu, point to Pop-up Blocker, and then click Turn Off Pop-up Blocker.

    (If the Turn off Pop-up Blocker option is not available, it means that this function has already been turned off).

If you have external pop-up blockers installed, please refer to their corresponding help files for instructions to turn them off.

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